jayuk

cant someone just write a fix that actually works. every post in the same in this thread, surly someone is clever enough to list a step by step for getting out phone to wotk with Easy studio.

Samsung software is shite tbh.

Silent-interlude

or is there other phone management software that works better?... I know Carphonewarehouse provide thier own when you buy thier D500 cable, but it's crap.

dakkota

Okay, like so many others, I've had the "Cannot open the port and this program is switched in offline mode. After, try to switch in online." error with EasyStudio 2 since I first got the damn thing. And while I've been able to upload/download images, ringtones etc using the Windows based wireless transfer link I haven't been able to download my phonebook and that's what's really been bugging me. (Always great to have a backup of that).

My exact problem has been:

Using infrared my error has been as stated above with the added bonus of not being able to select any Port whatsoever when going into File, Setup. By fiddling with Regedit I have now been able to get around this problem and all aspects of EasyStudio 2 now work fine (though it still shows no Ports in the File, Setup area) But it's working, so who cares.

How I got Easy Studio 2 working:

1. Hit your Explorers start button, select Run, type in Regedit and hit OK
2. Go to HKEY_CURRENT_USER - Software - Samsung - EasyStudio - Userinfo
3. If there is no 'CommPort'DWord Value in the Userinfo folder then Right click Userinfo,select New and DWord value, type in 'CommPort'and leave it at that. (the value data should be 0 ie 0x00000000(0)). (I'm actually not sure that this step makes any difference at all anyway but it's the first of the 2 things i did in the Registry and it's working so who am I to question why).
4. You then need to select the 'Information' folder (which is a couple of folders above the Userinfo folder (still in HKEY_CURRENT_USER - Software - Samsung - EasyStudio)
5. If there is no 'OpenPort' DWord value then add one ie. Right click on Information, select New and DWord value, type in 'OpenPort'. Once added, right click on OpenPort, select Modify and change the Value Data field to 4. (This number worked for me but I guess it may vary from PC to PC).

That's all folks. That's pretty much all i know so I hope this is helpful to some of you and I hope it's easy enough to understand.

One last thing is to make sure your phone and pc have their infrared connection thing happening before opening PIM and File Manager and it should be all systems go. As i said before though, my settings still show no Ports to choose so don't worry about that.

This may also work for people having the same issues with PIM & File Manager via serial cable or USB but I'm not sure.

And just remember, mucking around with the Registry can be problematic, so maybe back yours up first.

Silent-interlude

THANKS DAKKOTTA!!!

your solution didn't actually work for me, but while I was in the registry I saw something else, which promted me to check the speed of the ports.

Listen up because this may be the cause of the problem for other people...

To fix bluetooth, I went in to the device manager >> Ports (COM & LPT) >> right click Standard Serial over Bluetooth link (COM4) >> properties >> port settings.

Initially what I did here was put the "Bits per second" down to 300 and did the same in the PIM Manager Setup window.. restarted the PIM manager and IT WORKED!!!.. it started to syn automatically, I had it originally set at 115200 .. obviously this is too quick for either my pc or the phone to handle.. but it was ok for InfaRed. After going through different speeds I found 57600 was the fastest I could set it to for it to work. I then set it to the same speed in PIM Manager >> File >> Setup.

I would suggest anyone having similar problems do this, wether it's on Bluetooth, Infared, USB or Serial.

I'm so glad it's finally working!, my phone is perfect now!

Silent-interlude

By the way, this is really odd considering PcSync was happy with the bluetooth port at 115200.. it's just the PIM manager that wasn't.. has to be a software bug.. at least there's a work around for now, you really don't notice the difference in speed anyway.

IMPORTANT: You must close PcSync before you can use PIM Manager to avoid port conflicts.

Silent-interlude

Just an update I found out this morning, if you decrease the speed as explained above, connect your phone to the PIM manager, then go back to device manager and set it back to 115200, then close down the PIM manager and restart it and it connects!.. regardless of the speed setting indevice manager, weird huh?.. but this means you only need to suffer a slight speed decrease with the PIM manager and not any other bluetooth operations you carry out. I bet this all applies to other forms of connection, not just BT.

Rezaei

good work silent-interlude, i tried changing the speed, but it must be the drivers for my BT dongle, as i couldnt change the speed settings for any of the COM ports

peggysue

Thanks but the post about changing files in registry didnt work. Know this might make me look even dafter than before but could someone tell me how to get into device manager so that I can try the other solution. I dont know where this is on my PC!! Is it contol panel or something!!

SteveCac

If any of you have been trying to transfer Java games, try #*536961# then EasyStudio.

Silent-interlude

Start >> right click My Computer >> Properties >> Hardware Tab >> Device Manager

SteveCac, what does that code do?..

SteveCac

It turns off the java thingy, that you would have enabled to download games.
I was having problems with easystudio not picking up my D500, and remembered reading it in the installing java forum.
Worked for me though.

Silent-interlude

ohhh ok, how would I enable it again?

gabbyevs

just a general question here is it better to trnasfer with the cable or bt?

SteveCac

The same way you enabled it, or as explained in the unlocking the box of fun forum.

Just thought I'd let you know, my easystudio would hang after looking like it was going to connect, but didnt.
So I switched it off and then I could connect.

andrea70spls

aha...i finally sorted mine...check your serial ports on easy studio - file - setup...mine was set at Com5..i tried em all, and found it was actually set to Com6...worked for me

Silent-interlude

BT has 2 port, one for recieving one for sending

gabbyevs

sorry to be thick here

the bt dongle thats from the same site that was poisted earlier it says u dont need additional software u just connect it then u can files to your handset

does that mean i dont need easy studio?

Silent-interlude

no, the dongle is like installing the bluetooth chip on to your pc.. all it does is provide the hardware for a software (easy studio) to use.. when they say you don't need additional software that's because WindowsXP comes with general use bluetooth software installed.. that enables you to basically send/recieve files from your phone.

You still need easy studio because you want to sync/manage, your phonebook, organiser, call logs, sms messages etc.. as well as files.

gabbyevs

oh ok so just for mp3 files straight to the phone i dont need it

Silent-interlude

nope. You should be able to right click a file on your pc and go Send to >> Bluetooth device... It's easier if you've already paired your pc and phone.

For your pc to recieve a file, right click that icon again and click recieve file.. then send whatever file from your phone.

gabbyevs

ok thanx

i was trying to download easy studio and it doesnt seem to want to open anyway!

addy_010

Erm i gotta another freaking problem with this so called EASY studio2.0. I have managed to get the phone connected via USB cable from fonefunshop.com and have managed to get a picture sent to the phone using the file manager stuff, however the problem i am having is getting music onto the phone. It starts but after bout 10 seconds it just stops and then says connection closed and the phone restarts. This is very annoying as i have no idea why. It also constantly says failed to upload mp3 to phone when i am looking thorugh the music that i can transfer from pc. Whats a Dogg to do!!!??

ginger35

Well i see im not the only one having problems with pim and manager file. Each time i go into it the message comes up 'port unavailable, offline' or something to that affect. My head is about to go. Im using a non samsung usb cable but as far as i know its working. If someone could give me some advice i would be very grateful. Im looking to download songs onto my phone, have i downloaded the right software to do this.undefined

samsungjunkie

i just broght a d500 and heard of easy studio v2.0. i downloaded software from website. it includes file manager, usb driver, pc sync, internet access and image editor. they were all zip files, and when i unzipped them they became a program setup. all of them are setups, but the usb driver but none of them will respond. anyone know what im doing wrong???

taltos11

I'm currently using a Samsung E330 - I bought a USB Data Cable from Ebay. I'm currently using WinXP Home (SP2). This is startong to annoy me. I have tried every program on the Data Suite CD. I,m sure that for the E330 you need to use Easy Suite 1.0. I can get the File Manager to come up on that, yippee (Where I can get nothing with ES 2).

The problem I have is with the File Manager not showing the folders on the phone (I.E. It says My Phone, that is all ) I believe this is because it says 'Offline' at the bottom of the screen.

I can get it to connect but it hangs the program while trying to load the final part from the phone, plus I get error msg's saying it can't open the messages.

I'm sure it should work.

I have been on the internet for ages, lots of ppl seem to have problems with the USB Cable and Easy studio.

Can anyone help, is it a problem with WinXP (SP2)?, Is it the BAUD Rate? Is it something missing from RegEdit? So much to try.

Please Help

Thanks

Mark

crasher

taltos11, have u installed the usb driver which should have come with the cable. Make sure that windows first recognises the usb cable that is plugged in and then go to Setup in PIMS&FileManager and select the com port that u have your cable plugged in.

EasyStudio 1.0 is the correct software for E330...

taltos11

Crasher,

Thanks for the confirmation on the software.

Yep, I have the USB Cable down as COM4, doesn't seem to be any problem there. I have tried a couple of USB ports on my PC (I.E. One I know works).

I have also tried swapping to COM1, COM2, COM3 and then back to COM4. No luck.

Mark

raks55

i have easystudio working just fine with my d500. using a gigabyte usb bluetooth dongle. dongle didnt work at first but was sorted once i downloaded the drivers of the net. serial port is on com 4. downloaded the entire contents on my phone to my hard drive and have uploaded a few pictures and mp3's and one contact to see if it all works. the only thing which is strange is that the drivers im using are not the widcomm ones or the microsoft ones but by IVT coporation. and the bluetooth icon on my desktop doesnt say bluetooth it says bluesoleil. this is where i got my bluetooth drivers from, not sure if it helps. http://tw.giga-byte.com/Communicatio...h_GN-BTD02.htm

kelly1818

ok ok i know im reapeating everything i cant see my cell on the fourms about this though or an actual answer!

ok i got a samdung Z107 i installed the USB cable i got with the phone in the box that was ok, its when i go to install easy studio it says there was an error and it will just not install period! and this is from the cd in the box! So i thought i would try download it from the samsung website it says the same thing ive tired for ages to install it and it dont work! does anyone know how to get it to work? or another program i could use?

sorry for bothering!

Evilkern

Whats the error u get?

kelly1818

thanx for the reply! it is:

error 1935.An error occured during installation of assembly component {303994BA-6487-47AE-AF1D-7AF6088EEBDB}. HRESULT: -2147024894

and then when i press ok this comes up

An error occused during the move data process: -1630

component:
file group:
file:

thats it

ilprincipe

kelly1818,
I'm merging this thread with the sticky "Problems with EasyStudio",so you'll get more attention and perhaps more answers...

crasher

kelly1818, no idea why it's doing that. Maybe you should try installing easyStudio first and the usb driver afterwards. Uninstall everything and try again.
It's a pain in the a*se i know but with easyStudio it always seems the case of getting it right rather doing anything in particular wrong.

addy_010

Does anyone know what to do, well do you?

crasher

addy_010,
-does it do that to all mp3 files or only with certain file(s)?
-mp3 files can only be uploaded to the music folder in the phone (in case u were choosing the my sounds folder).
-how big are the files?

kelly1818

error 1935.An error occured during installation of assembly component {303994BA-6487-47AE-AF1D-7AF6088EEBDB}. HRESULT: -2147024894

and then when i press ok this comes up

An error occused during the move data process: -1630

component:
file group:
file:

thats is the error message i get when trying to install easy studio, does anyone know how to sort that problem?? Or can i use any other software to transfer my photo's onto my lap top?? i have a z107

HELP ANYONE??

steve@reversingmadeeasy.com

Hi guys, can anybody help. I have windows XP and I've run all the MS updates, but when click on the desktop Icon for Easystudio to download MP3s onto my d500, a microsoft message pops up saying EasyStudio.exe has encountered a problem and needs to close. We are sorry for the inconvenience. The error signature says
AppName: easystudio.exe AppVer: 2.0.0.5012 ModName: esdata.dll
ModVer: 2.0.0.5011 Offset: 0000b4f6

I have tried the software from Samsungmobile.com as well as the disc supplied, but it just does the same thing. Steve - a really frustrated user of an otherwise great little phone

steve@reversingmadeeasy.com

hi there.Did you get any response I am having the same probs with easystudion and Windows XP.
Steve

crasher

steve@reversingmadeeasy.com, it's best to contact samsungmobile.com directly.

Even if they arent able to help u, the more ppl that write to them the better cos then there's a better chance of them making an update to ES2 with all the problems fixed (hopefully).

Bubble

Has anyone else had this problem or does anyone know how to solve it?

When trying to upload files thru file manager it will upload small files but when trying to upload an mp3 the file uploading box appears it starts to upload then about half way thru I get the failed to transfer box.

If it transfers small files then surely everything is installed and working properly :S

dmc2373

i want to upload ringtones to the phone.
as soon as i connect the phone/cable to the computer,the melody to phone icon is greyed out,and cannot be selected.
if i disconnect cable,i am able to click on the icon,but as phone not connected,it wont work.

any ideas??

ilprincipe

dmc2373,
yes,first of all,I'll merge your thread with the "easystudio problems" one...

Secondly,you have to select "tools" then "File Manager" and there you select your ringtones and move them in the correct folder on your phone (downloaded sounds if I'm not mistaken) b clicking on the blue upload button...

Good luck...

stewabel

I know this problem has been already posted but none of the sugestions work for me.

I have a laptop with a bluetooth card built in. When I go into the settings of PIM & File Manager there are no com ports listed. I am trying to connect via bluetoth. I have tried opening the software with and with out my phone connected via bluetooth. I know my phone is connecting succesfuly as i can send and recieve files using the built in bluetooth software.

Gside

I can't get the easy studio software loader to excute propoerly on my sister's desktop (AMD 600Mhz running XP SP1). All that happens is the auto run starts but displays just a white box where the Easystudio options should be (I know this because it works fine on my laptop)

Anyone got any solutions.. does it rely on a java plug in or something?

Cheers

Dudefish

I own an e720. I have fully (or at least what i believe to be fully) installed Easy-studio 2 and have bought a samsung data cable (advertised as that for the e810 but compatible with my phone). However, whenever i plug the cable into the pc and mobile, my phone cuts out and turns off, but the LED flash illuminates. I cannot detect and conection with the computer. Anyone know what to do?!
Cheers muchly

Groovychickcici

Do you have to upload your phonebook and everythinb to be able to transfer things onto your phone because it is takiing absolutely ages to transfer?

crasher

Groovychickcici, go into ES in offline mode (phone not connected) and go to setup. In the setup window, at the bottom there is a little box at the bottom, untick the box and that way lit wont load the phone's data automatically each time. You can do it manually by selecting the reload icon at the top-left corner.

Groovychickcici

I have tried this and it is still not loading the data and itis not letting me click on image to phone or melody to phone, i havent got a clue whats wrong with it.

crasher

Groovychickcici, use file manager (under tools or icon right to print icon)